Terms of Use

Last updated: June 2025

Welcome to vorovihotelhaven.com (the "Website"), the official online presence of Vorovi Hotel Haven, located in Tampere, Finland. This Website is owned and operated by , with its registered legal address at Satamakatu 9 B, 33200 Tampere, Suomi (hereinafter referred to as "we", "us", or "the Operator").

Please read these Terms of Use carefully before accessing or using this Website. By accessing, browsing, or otherwise using this Website, you confirm that you have read, understood, and agree to be bound by these Terms of Use in their entirety. If you do not agree to these Terms of Use, you must immediately discontinue your use of this Website.

1. Acceptance of Terms

By using this Website, you enter into a legally binding agreement with . These Terms of Use govern your access to and use of all content, features, services, and functionalities available on or through vorovihotelhaven.com, including but not limited to hotel room reservations, casino-related information, promotional content, and any other interactive services offered on the Website.

We reserve the right to amend, update, or modify these Terms of Use at any time without prior notice. Any changes will become effective immediately upon publication on the Website. Your continued use of the Website following the posting of any amendments constitutes your acceptance of such changes. It is your responsibility to review these Terms of Use periodically for updates.

These Terms of Use apply to all users of the Website, including visitors, registered users, and customers who make reservations or purchases through the Website.

2. Age Restriction

Access to and use of this Website, and in particular any content, services, or features related to casino gaming, gambling, or wagering activities offered at Vorovi Hotel Haven, is strictly restricted to individuals who are at least 18 years of age.

By accessing this Website, you represent, warrant, and confirm that you are at least 18 years old. If you are under 18 years of age, you are not permitted to use this Website or any of its services. Vorovi Hotel Haven Oy reserves the right to verify your age at any time and to deny access to or terminate the account or reservation of any user who does not meet the minimum age requirement.

In accordance with Finnish law, including the provisions of the Lotteries Act (Arpajaislaki 1047/2001) as amended, participation in gambling and casino activities is prohibited for persons under the age of 18. The Operator assumes no liability for any misrepresentation of age by a user.

3. User Obligations

By using this Website, you agree to comply with all applicable Finnish laws and regulations, as well as the rules and policies of . In particular, you agree that you will:

  • Use the Website solely for lawful purposes and in a manner that does not infringe the rights of any third party.
  • Not attempt to gain unauthorised access to any part of the Website, its servers, or any related systems or networks.
  • Not use the Website to transmit, post, or distribute any content that is unlawful, harmful, defamatory, obscene, offensive, or otherwise objectionable.
  • Not engage in any conduct that disrupts, damages, or interferes with the normal operation of the Website or the experience of other users.
  • Not use automated tools, bots, scrapers, or similar technologies to access, collect, or index content from the Website without our express written permission.
  • Not impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Provide accurate, current, and complete information when making reservations, creating accounts, or otherwise interacting with the Website.
  • Maintain the confidentiality of any account credentials and notify us immediately of any unauthorised use of your account.
  • Comply with all applicable responsible gambling guidelines and policies, and make use of any available self-exclusion or responsible gambling tools if needed.

Any breach of these obligations may result in the suspension or termination of your access to the Website, the cancellation of any reservations, and/or legal action as permitted under applicable Finnish law.

4. Intellectual Property

All content published on this Website, including but not limited to text, graphics, logos, images, photographs, audio and video clips, data compilations, and software, is the property of or its licensors and is protected by Finnish and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Website and its content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from this Website without the prior written consent of .

5. Limitation of Liability

To the fullest extent permitted by applicable Finnish law, shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your access to or use of (or inability to access or use) this Website or any content, services, or features provided through it.

This limitation of liability applies to, but is not limited to, the following:

  • Errors, mistakes, or inaccuracies in Website content.
  • Personal injury or property damage resulting from your use of the Website or attendance at Vorovi Hotel Haven.
  • Unauthorised access to or use of our secure servers or any personal or financial information stored therein.
  • Interruption or cessation of transmission to or from the Website.
  • Bugs, viruses, trojans, or other harmful code that may be transmitted through the Website by any third party.
  • Losses arising from reliance on any content or information published on the Website.
  • Any losses or damages resulting from participation in gambling or casino activities, whether at the premises or facilitated through the Website.

The Website is provided on an "as is" and "as available" basis. makes no warranties, express or implied, regarding the accuracy, completeness, reliability, suitability, or availability of the Website or any content therein. Nothing in these Terms of Use shall exclude or limit liability that cannot be lawfully excluded or limited under Finnish law, including liability for death or personal injury caused by negligence or fraudulent misrepresentation.

6. Third-Party Links and Content

This Website may contain links to third-party websites or services that are not owned or controlled by . We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We strongly advise you to review the terms and privacy policies of any third-party websites you visit. The inclusion of any link does not imply endorsement by .

7. Privacy and Data Protection

The collection, processing, and use of your personal data when you use this Website is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using this Website, you acknowledge that you have read and understood our Privacy Policy.

processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Finnish Data Protection Act (Tietosuojalaki 1050/2018).

8. Responsible Gambling

is committed to promoting responsible gambling practices. Gambling is intended to be a form of entertainment, and we encourage all guests and users to gamble responsibly and within their financial means. If you or someone you know may have a gambling problem, we encourage you to seek assistance from relevant support organisations available in Finland, such as Peluuri (www.peluuri.fi), which provides free and confidential support for those affected by problem gambling.

Self-exclusion options and further responsible gambling resources are available upon request at the hotel premises or by contacting us directly.

9. Governing Law and Jurisdiction

These Terms of Use and any dispute, controversy, or claim arising out of or in connection with them, or their breach, termination, or validity, shall be governed by and construed in accordance with the laws of Suomi (Finland), without regard to its conflict of law provisions.

Any disputes arising from or in connection with these Terms of Use or your use of the Website shall be subject to the exclusive jurisdiction of the District Court of Pirkanmaa (Pirkanmaan käräjäoikeus), located in Tampere, Finland, as the competent court of first instance, unless mandatory provisions of Finnish law require otherwise.

Applicable legislation includes, but is not limited to, the Finnish Consumer Protection Act (Kuluttajansuojalaki 38/1978), the Lotteries Act (Arpajaislaki 1047/2001), the Act on Electronic Services and Communication in the Information Society (917/2014), and other relevant Finnish statutes and European Union regulations as applicable.

10. Dispute Resolution

In the event of a dispute between you and arising from or relating to these Terms of Use or your use of the Website, we encourage you to contact us first to attempt to resolve the matter amicably. Please direct your enquiry to our registered address: Satamakatu 9 B, 33200 Tampere, Suomi, or via the contact details provided on the Website.

If a satisfactory resolution cannot be reached through direct negotiation, and if you are a consumer resident in Finland or the European Union, you have the right to submit a complaint to:

  • The Finnish Consumer Disputes Board (Kuluttajariitalautakunta) — an independent body that provides free dispute resolution services for consumer disputes. More information is available at www.kuluttajariitalautakunta.fi.
  • The European Commission's Online Dispute Resolution (ODR) platform — available at https://ec.europa.eu/consumers/odr, which provides an online platform for the out-of-court resolution of disputes between consumers and traders within the EU.

Nothing in this section shall prevent either party from seeking urgent injunctive or other equitable relief from a competent court as may be necessary to protect its rights.

11. Termination of Access

reserves the right, in its sole discretion, to suspend or terminate your access to the Website at any time, with or without notice and without liability to you, for any reason, including but not limited to a breach of these Terms of Use or any applicable law. Upon termination, all rights granted to you under these Terms of Use will immediately cease.

12. Severability

If any provision of these Terms of Use is found by a competent court or authority to be unlawful, invalid, or unenforceable, that provision shall be deemed severed from the remaining provisions, which shall continue in full force and effect. The invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the original intent of the severed provision.

13. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published on the Website, constitute the entire agreement between you and with respect to your use of the Website and supersede all prior and contemporaneous agreements, representations, and understandings between the parties relating to the same subject matter.

14. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Use, please contact us at:

  • Company:
  • Address: Satamakatu 9 B, 33200 Tampere, Suomi
  • Website: vorovihotelhaven.com