Cookie Policy
Last updated: 1 July 2025
This Cookie Policy explains how , registered at (hereinafter "we", "us", or "our"), uses cookies and similar tracking technologies on the website of Vorovi Hotel Haven, located in Tampere. This policy should be read alongside our Privacy Policy, which provides further information about how we process personal data. If you have any questions, you may contact us at info@vorovihotelhaven.com.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the owners of the site. Cookies are sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.
In addition to cookies, we may use other similar technologies such as web beacons (also known as pixel tags or clear GIFs), local storage objects, and scripts. For simplicity, all such technologies are referred to collectively as "cookies" throughout this policy.
Cookies can be classified in several ways:
- Session cookies – These are temporary cookies that exist only for the duration of your browser session and are deleted when you close your browser.
- Persistent cookies – These cookies remain on your device for a set period of time or until you delete them manually.
- First-party cookies – These are cookies set directly by Vorovi Hotel Haven Oy when you visit our website.
- Third-party cookies – These are cookies set by parties other than us, such as analytics providers or advertising networks.
2. Why We Use Cookies
We use cookies for a number of reasons, including to ensure the technical functionality and security of our website, to understand how visitors interact with our content, to personalise your experience, to deliver relevant advertising, and to comply with legal obligations. The specific purposes are explained in detail in Section 3 below.
3. Types of Cookies We Use
3.1 Strictly Necessary (Essential) Cookies
These cookies are essential for the website to function correctly. Without them, core services such as navigation, secure log-in, booking forms, and payment processing would not work. Because these cookies are strictly necessary to deliver the service you have requested, they do not require your consent under applicable law. You may disable them through your browser settings, but doing so is likely to affect the functionality of the website significantly.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| __cf_bm | Cloudflare, Inc. | Bot management cookie used by Cloudflare to distinguish between humans and automated traffic. Helps protect the website from malicious bots and DDoS attacks. | 30 minutes |
| cf_clearance | Cloudflare, Inc. | Stores successful completion of a Cloudflare security challenge to avoid repeated challenge prompts during the same browsing session. | 1 year |
| __cflb | Cloudflare, Inc. | Used for load balancing to route user requests to the appropriate server, ensuring optimal website performance and availability. | Session |
| PHPSESSID / session_id | Maintains user session state across page requests, enabling features such as shopping baskets, booking carts, and authenticated areas. | Session | |
| cookie_consent | Records your cookie consent choices so that your preferences are remembered on return visits and we do not display the consent banner repeatedly. | 1 year | |
| XSRF-TOKEN | Security cookie that protects the website against cross-site request forgery (CSRF) attacks by verifying that form submissions originate from our own pages. | Session |
3.2 Analytics and Performance Cookies
Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously or pseudonymously. This data enables us to improve the structure, content, and performance of our website. These cookies are not used to identify you personally. We only activate analytics cookies with your prior consent, where required by applicable law.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google LLC (Google Analytics) | Registers a unique identifier used to generate statistical data about how the visitor uses the website, including pages visited, time spent, and traffic source. | 2 years |
| _ga_XXXXXXXXXX | Google LLC (Google Analytics 4) | Used by Google Analytics 4 to persist session state and measure engagement across multiple sessions. | 2 years |
| _gid | Google LLC (Google Analytics) | Registers a unique identifier that is used to generate statistical data on how the visitor uses the website. The cookie is refreshed each day. | 24 hours |
| _gat / _gat_UA-XXXXXXX | Google LLC (Google Analytics) | Used to throttle the request rate to Google Analytics, limiting the collection of data on high-traffic sites. | 1 minute |
| _gac_XXXXXXXXXX | Google LLC | Contains information about the campaign that directed the visitor to the website, used to link advertising click data with conversion data. | 90 days |
Google Analytics data is processed by Google LLC, based in the United States. Data transfers are carried out under the EU Standard Contractual Clauses. For more information, please see Google's Privacy Policy. You may opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.
3.3 Marketing and Advertising Cookies
Marketing cookies are used to track visitors across websites with the aim of displaying advertisements that are relevant and engaging to the individual user. They may also be used to limit how often an advertisement is displayed and to measure the effectiveness of advertising campaigns. These cookies are set by our advertising partners and require your explicit prior consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta Platforms, Inc. (Facebook/Instagram Pixel) | Used by the Meta Pixel to identify browsers for the purpose of providing advertising services, tracking conversions, and building remarketing audiences on Facebook and Instagram. | 3 months |
| _fbc | Meta Platforms, Inc. | Stores click information from Facebook ads (the "fbclid" parameter in the URL) to attribute conversions to the correct advertisement. | 2 years |
| fr | Meta Platforms, Inc. | Used by Facebook to deliver, measure, and improve the relevance of advertisements, and to track conversions across devices. | 3 months |
| _gcl_au | Google LLC (Google Ads / Google Tag Manager) | Used by Google Ads to store and track conversions from Google advertising campaigns and to experiment with advertisement efficiency across pages using Google Tag Manager. | 3 months |
| IDE | Google LLC (Google DoubleClick) | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking on advertisements, with the purpose of measuring the efficacy of an ad and presenting targeted advertisements to the user. | 1 year |
| _ttp | TikTok Inc. (TikTok Pixel) | Used by TikTok's pixel to measure and improve the performance of advertising campaigns, and to track conversions from TikTok advertisements. | 1 year |
| muid | Microsoft Corporation (Bing Ads / Microsoft Advertising) | Used by Microsoft Bing Ads to track visitors who interact with ads, enabling conversion tracking and the targeting of ads on the Bing search engine. | 1 year |
Marketing cookies may involve the transfer of your data to third-party servers located outside the European Economic Area, including in the United States. Such transfers are carried out on the basis of appropriate safeguards, including EU Standard Contractual Clauses. Please refer to the privacy policies of the respective third parties for full details of how they process your data.
3.4 Functional and Preference Cookies
Functional cookies enable the website to provide enhanced functionality and personalisation, such as remembering your language preference, currency selection, or previously viewed rooms. These cookies may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these features may not function properly.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| lang | Stores your selected language preference so that the website is displayed in your preferred language on return visits. | 1 year | |
| currency | Stores your selected currency preference for displaying room rates and prices. | 1 year |
4. Your Consent
When you first visit our website, a cookie consent banner will be displayed. You will be asked to indicate your preferences regarding non-essential cookies. Your consent is obtained separately for each category of non-essential cookies (analytics, marketing, and functional), and you are free to accept all, some, or none of these categories.
The legal basis for our use of strictly necessary cookies is our legitimate interest in ensuring the technical operation and security of our website (Article 6(1)(f) of the General Data Protection Regulation, GDPR). The legal basis for all other categories of cookies is your freely given, specific, informed, and unambiguous consent (Article 6(1)(a) GDPR).
You have the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal. You may withdraw or change your consent by clicking the "Cookie Settings" or "Manage Preferences" link available in the footer of our website, or by adjusting your browser settings as described in Section 5 below.
Where you have given consent, your preferences are stored for a period of 12 months, after which you will be asked to confirm your choices again.
5. How to Manage and Disable Cookies
You have several options for controlling and managing cookies. Please note that restricting cookies may impair the functionality of our website.
5.1 Cookie Preference Centre
You can manage your cookie preferences at any time through our Cookie Preference Centre, accessible via the "Cookie Settings" link in the footer of our website. This tool allows you to enable or disable each category of non-essential cookies independently.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options", "Settings", "Preferences", or "Privacy" menu of your browser. Below are links to the cookie management instructions for the most common browsers:
Please be aware that blocking all cookies through your browser settings will affect strictly necessary cookies as well and may cause parts of our website to stop working as expected.
5.3 Opt-Out Tools Provided by Third Parties
Several of our third-party partners provide their own opt-out mechanisms. You may use the following resources to opt out of certain types of tracking:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Google Advertising: Google Ad Settings
- Meta (Facebook/Instagram): Facebook Ad Preferences
- Microsoft Advertising: Microsoft Advertising Opt-Out
- Your Online Choices (EU): www.youronlinechoices.eu
- Network Advertising Initiative: NAI Opt-Out
5.4 Mobile Device Settings
If you access our website via a mobile device, you may control interest-based advertising through your device settings. On iOS devices, navigate to Settings > Privacy & Security > Tracking. On Android devices, navigate to Settings > Google > Ads. The precise location of these settings may vary depending on your device manufacturer and operating system version.
6. Cookies and Gambling Compliance
As our website includes casino services, we are subject to additional regulatory obligations regarding responsible gambling and player protection. Certain cookies may be used to support these obligations, including session management cookies that enforce time limits and self-exclusion mechanisms, and cookies that ensure age-verification checks are properly implemented. These cookies are classified as strictly necessary for the purpose of legal compliance and cannot be disabled without affecting the availability of casino services.
We do not use marketing or advertising cookies to target individuals who have activated responsible gambling tools, self-exclusion programmes, or spending limits. If you have registered for self-exclusion or equivalent responsible gambling measures, please ensure that you inform us at info@vorovihotelhaven.com so that we can apply appropriate restrictions to your profile.
7. Data Transfers Outside the European Economic Area
Some of the third-party cookies listed in this policy may result in your data being transferred to and processed in countries outside the European Economic Area (EEA), including the United States. Where such transfers occur, we ensure that appropriate safeguards are in place in accordance with Chapter V of the GDPR. These safeguards typically include the European Commission's Standard Contractual Clauses (SCCs), and where available, adequacy decisions issued by the European Commission. For further details on the safeguards applicable to each third party, please refer to the privacy policies of the relevant providers.
8. Retention of Cookie Data
The retention period for data collected via cookies varies depending on the type of cookie and its purpose. Session cookies are erased as soon as you close your browser. The specific duration of each persistent cookie is indicated in the tables in Section 3 of this policy. Data collected via analytics cookies is typically retained for a period of up to 26 months by Google Analytics, unless you configure shorter retention periods in your Google Analytics account. Data collected via marketing pixels may be retained by third parties in accordance with their own retention policies.
9. Your Rights Under the GDPR
To the extent that cookies involve the processing of personal data, you have the following rights under the General Data Protection Regulation (EU) 2016/679 and, where applicable, the Finnish Act on the Protection of Privacy in Electronic Communications (917/2004):
- Right of access: You have the right to request information about the personal data we hold about you and how it is processed.
- Right to rectification: You have the right to request that inaccurate or incomplete personal data be corrected.
- Right to erasure: You have the right to request the deletion of your personal data in certain circumstances.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to object: You have the right to object to processing based on our legitimate interests.
- Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
- Right to lodge a complaint: You have the right to lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutettu), reachable at tietosuoja.fi.
To exercise any of your rights, please contact us at info@vorovihotelhaven.com. We will respond to your request within one month of receipt, in accordance with applicable law.
10. Links to Our Privacy Policy
This Cookie Policy forms part of, and should be read in conjunction with, our full Privacy Policy, which provides detailed information about:
- The categories of personal data we collect and process;
- The legal bases for processing;
- How we use, share, and protect your personal data;
- International data transfers and the safeguards we apply;
- How long we retain your data;
- How to exercise your rights as a data subject.
Our Privacy Policy is available at vorovihotelhaven.com/privacy-policy or upon request by emailing info@vorovihotelhaven.com.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, applicable law, or our business practices. Any changes will be posted on this page with an updated "Last updated" date at the top of the policy. Where changes are material, we will take reasonable steps to notify you, such as by displaying a prominent notice on our website or by requesting fresh consent where required. We encourage you to review this policy periodically to stay informed about how we use cookies.
12. Contact Us
If you have any questions, concerns, or requests relating to this Cookie Policy or our use of cookies, please do not hesitate to contact us:
- Company:
- Address:
- Email: info@vorovihotelhaven.com
We are committed to working with you to resolve any concerns you may have regarding our use of cookies and your privacy.